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How do I track clock-ins and clock-outs?

April 25, 2018 in

Unlike regular Bluetooth devices, the beacon can be used to track attendance if you just turn on Bluetooth without pairing or connecting it to another device. Access the app for Albam Employee, log in, and check your workplace.  Then you can immediately check clock-ins and clock-outs. (Please note that the employee must join the workplace before you start checking their attendance.) 

Can I check clock in/out on my PC or tablet?

April 25, 2018 in

To check clock-ins and clock-outs properly through the Albam service, you must use your smartphone with an authorized USIM card in it. Please note that you will not be able to check clock-ins or clock-outs properly on your PC, smartphone without a USIM card, or tablet computer. 

How do I deactivate my account?

April 25, 2018 in

To deactivate your Albam service account, you must contact our Customer Center (support@albam.net). Once you deactivate your account, your personal timesheets and workplace information will be deleted. Think carefully before sending in a request. 

I turned on Bluetooth, but it won’t clock in/out.

April 25, 2018 in

1. Turn on Bluetooth and see if it clocks in/out. (Using your beacon device, you can check immediately without pairing or connecting to another device.) 2. Check if the setting allows either LTE (data) or WiFi connection to be enabled. (If both LTE and WiFi are enabled, your attendance may not be promptly checked due to wireless interference.) 3. For accurate checking, turn on Bluetooth only (no pairing) and check clock-in or clock-out. If the same problem occurs again, please contact the Albam Customer Center at (support@albam.net).

I want to join a workplace.

April 25, 2018 in

To check attendance in the workplace where you are working, you must join the workplace before checking attendance properly.  1. Log in to the app for Albam Employees.  2. Home – click “Search Workplace.”  3. Search Workplace – Enter the desired workplace, and click the magnifying glass button.  4. At the bottom Store list, check the desired workplace and click.  5. Check Workplace Information – Check the name, address, and owner of the workplace, and click “Join Workplace.”  6. Check Payroll Policy – Check the name of the workplace, pay day, pay calculation unit, break time, accepted clock-in/clock-out time, and…

Something went wrong with my timesheet. How can I edit it?

April 25, 2018 in

If employees forgot to or could not clock-in/out, they may directly request the admin to edit their timesheets. * However, a request to edit timesheet can only be made if there is an absence or unchecked data. 1. Log in to Albam-Employee App. 2. Click “Timesheets” from the bottom tab. 3. Check the absence or unchecked record. 4. Request to edit timesheet – Enter right clock in/out time and the reason (e.g. I forgot to clock-out) 5. Press “Request” button. * Please note that when the admin has checked and pressed “Accept,” your timesheet will be either added or deleted…